Terms and conditions

Pricing:
All the mentioned prices are incl. 25% VAT combined the binding fees.
We have reservations for products out of stock, typing errors, fee changes and also external price and valuta changes and supplier failures. 
 

Payment Terms:

It is possible to pay with the following; Visa/Dankort, MasterCard, JCB, American Express and Paypal. 
Our registration data is DybergLarsen ApS, CVR-Nr. DK - 37329231. 
The amount will be drawn from your account when your order has been shipped.

 

Delivery Terms:

 

Delivery:
Your order will be shipped between 1-2 weekdays after the order has been received and confirmed. We use the delivery service GLS to pickup point or company adress. The price for shipping is stated on the payment. 
FREE shipping is included with all orders over DKK 500,- IMPORTANT - Deny received, if the product has been damaged under transport.
If you do not deny, you will have to pay for the product yourself. 
Regarding shipping and delivery to islands without permanent bridge connection will only be delivered to port of shipment. 

 

Refund and returns:

When you receive your order it will come with a delivery note from DybergLarsen ApS.

So forth you claim that you haven’t recieved your order, or it has been damaged we will kindly ask you to contact us right away and use your confirmation email as reference.  We offer full refund and return in 60 days and 2 years right of complaint.  Please contact DybergLarsen before products get sent back to us. Sent us an email with the confirmation number as subject and the reason why you want to return the lamp. 
Remember that the product shall be returned back in the same state you received it in. The packaging is apart of the products value and it is your responsibility that the product is carefully wrapped so we will receive it intact.

Ship returns as parcel post so the parcel can be tracked. We do not accept packages sent C.O.D. and packages sent to a pickup point will not be picked up. 

DybergLarsen do not refund postage. 

 

Returns are sent to:

DybergLarsen ApS

Fabriksvej 1

5666

 

Safe payment with creditcard regarding online shopping safety is essential. 

Therefore we use SSL- safety system. This is a safety system which makes sure to encrypt all details (incl. creditcard details) so they won’t be accessible for others.

To show that you are on a safe website you will always be able to see a lock in the corner of your browser. 

 

Further questions:

Further questions about safe shopping on the internet can be found here: www.forbrugersikkerhed.dk

 

If you have any questions you are welcome to contact us. 

DybergLarsen ApS

CVR: 37329231

Fabriksvej 1

Telefon 88772727

Mail info@dyberglarsen.dk